# Career Opportunity: Join the Service Administration Team at PT Daikin Airconditioning Indonesia
Established in June 2012, PT Daikin Airconditioning Indonesia serves as a vital pillar of the global Daikin network, dedicated to delivering world-class climate control solutions tailored to the unique demands of the Indonesian market. With a robust infrastructure comprising 12 strategic branches across major cities—including Tangerang, Bekasi, Bandung, Semarang, Yogyakarta, Surabaya, Denpasar, Makassar, Palembang, Pekanbaru, Medan, and Manado—our organization supports an expansive ecosystem of over 1,200 dealers and 500 service points nationwide. We are currently seeking a detail-oriented professional to join our team as a Service Admin to maintain our high standards of operational excellence.
## Role Overview: Service Admin
The Service Admin plays a crucial role in ensuring the seamless functionality of our after-sales support system. You will act as the central hub for service data, coordinating efforts between internal technical teams, valued customers, and our extensive network of service partners.
Core Responsibilities
* Operational Oversight: Manage and monitor daily after-sales activities to ensure timely and effective service delivery.
* Documentation Management: Maintain precise records and ensure all service documentation is accurate, complete, and readily accessible.
* Stakeholder Coordination: Serve as the primary point of contact for technicians, customers, and dealer partners to facilitate efficient workflows.
* Data Integrity: Input, track, and update service-related data within our internal systems to provide real-time visibility on project statuses.
* Reporting: Generate comprehensive administrative and monitoring reports on a periodic basis to support departmental decision-making.
* Operational Support: Assist the Service Department in achieving overall performance targets and operational efficiency.
## Ideal Candidate Profile
We are looking for a proactive professional who thrives in a fast-paced environment and possesses a sharp eye for detail.
Required Qualifications and Skills
* Education: Minimum Diploma (D3) or Bachelor’s (S1) degree in any major.
* Experience: Prior experience in administration, customer service, or after-sales support is highly preferred and will be considered a significant advantage.
* Technical Proficiency: Advanced knowledge of Microsoft Office Suite, with a high level of competency in Excel for data management.
* Soft Skills: Strong analytical thinking, excellent interpersonal communication, and the ability to solve problems effectively.
* Work Ethic: Highly organized, meticulous, and capable of working harmoniously within a team or independently as required.
## How to Apply
If you are eager to advance your career with a global industry leader, we invite you to submit your updated CV for consideration.
1. Submission Email: Send your application to [email protected].
2. Subject Line: Please use the format: Service Admin – Jakarta.
3. Selection Process: Only those candidates who meet our specific requirements will be contacted for an interview.
## Important Recruitment Notice
PT Daikin Airconditioning Indonesia maintains a transparent and professional recruitment process. We urge all applicants to remain vigilant against fraudulent job offers claiming to represent our company. Please be advised that the entire recruitment process at Daikin is completely free of charge, and we never request payment from candidates at any stage of the application or hiring process.